Return / Refund
Return / Refund (Hassle-free 30-Day Money-Back Guarantee)
All general products have a 30-Day Money Back Guarantee for new and unused products, in their original packaging.
All sales of personalized or custom products are final and not returned. If you have any issue, please contact our customer support team.
Products are unable to be exchanged. However, you are able to return the unwanted item(s) for a refund and place a new order for the desired item(s).
Must include a valid original purchase order number from legatogolf.com. Purchases made outside of legatogolf.com must contact the respective seller for returns.
Returned products must be in their original packaging without any missing contents.
Return shipping is at buyer's cost unless stated otherwise by our support team.
Customers will be given a Product Refund—shipping & handling fees will NOT be refunded.
If you are not using our pre-paid shipping label, we suggest adding a tracking number/delivery confirmation on returned packages to ensure your return is received. Legato Golf is not liable for lost or stolen return packages during transit/delivery.
* Promotional Gift Items: All promotional gift items are not eligible for Returns, Exchanges, or Warranties.
* Bundle Items: To receive a refund, you must return all items within the bundle. Whatever discounted bundled items are not returned, will convert into a full price purchase, and the order will be refunded accordingly.
Please contact customer support to start the return process: firstname.lastname@example.org