All Spigen branded web stores (legatogolf.com, www.cyrillcase.com, www.spigen.com, and www.caseologycases.com) are partnering with Direct Relief, a humanitarian aid organization that coordinates with public health officials, non profit organizations, and businesses to provide masks, gloves, isolation gowns, and protective gear to health care workers responding to COVID-19. All proceeds earned from our Spigen branded web stores, including Legato, from April 9, 2020 through April 30, 2020 will be donated to Direct Relief. This means that your order directly helps provide PPE and medical essentials to our health care heroes. Join us in reaching our goal of $50,000 so that we can protect those fighting to protect us.

Of course! As always, our Customer Support Team is on stand-by (in their respective homes) to address any questions or warranty assistance. Please do not hesitate to contact us through our Customer Support Portal, and we’ll do our best to help!

Our first priority is the safety of our customers and our warehouse crew. All warehouse employees follow social distancing and frequent hand washing guidelines and hand sanitizing stations have been implemented. All orders are handled using protective masks and gloves, and shipping carriers have access to our hand sanitizing stations prior to handling our packages.

During these uncertain times, return deadlines are the last on your mind. We’ve doubled our normal 30-day return window so that all orders placed between March 1 and May 31 can be returned within 60 days of purchase. Aside from that, all return procedures will remain the same.

Here at our California shipping center, our warehouse employees are taking extra safety precautions while making sure orders ship out with minimal processing time. We encourage you to stay up to date with your chosen courier as they may impose shipping restrictions to certain destinations depending on the current situation. Please refer to the following links: USPS International Packages FedEx International Packages

Customer Support Hours: Monday - Friday: 9:00 AM - 6:00 PM PST Saturday - Sunday: Closed USPS Holidays: Closed We are closed on weekends and holidays as observed by the United States Postal Service. A list of USPS Holidays can be found here! Please note: Orders placed on weekends and holidays will start processing the following business/working day.

Currently, we do not have Authorized Resellers for our Legato products so feel free to purchase it directly from the source, us! However, we are working to have global and domestic resellers carry our products in the future.

We're sorry to hear that you'll be cancelling your order with us! We may be able to cancel your order for you if it hasn't been processed out yet. Please contact our Customer Support Team with your order number, and we will look into the status of the order and assist you accordingly. If your order has already been processed to ship, we will be unable to cancel your order. But no worries! You are more than welcome to return the package to us within 30 days of purchase for a full product refund. When the package arrives, please either reject the package, or mark the unopened package as "Return to Sender" and drop it off at a local post office. This will return the package back to us free of charge.

If you created an account with us, you can log in and access your account page to see a full history of your orders since the account has been active. You can find the shipping status and tracking number from there.